Payment Policy

✅ Accepted Payment Methods

WeChat Pay

Scan QR code during checkout

Alipay

Supports Huabei installment payments

Bank Transfer

Corporate Account: Bank of China Xiamen Branch
Account: 1234 5678 9012 3456

Cash on Delivery

Xiamen area only (+¥20 service fee)

⏱ Order Processing

  • Instant confirmation for online payments
  • Bank transfers: 1-2 business days verification
  • COD orders confirmed via phone

🔒 Payment Security

  • Tencent Cloud encrypted transactions
  • No storage of payment credentials
  • Certified by China Financial Certification Authority

💰 Pricing Information

  • All prices in CNY (including 13% VAT)
  • Free standard domestic shipping

🔄 Refunds

Full Refunds

  • Processed within 3-5 business days
  • Original payment method only

Partial Refunds

  • For warranty claims
  • Bank transfer only

📄 Invoice Information

  • E-invoices automatically sent to your email
  • VAT special invoices require:
    • Taxpayer ID number
    • Registered address
    • Bank account details

❓ Common Questions

Q: Payment failed - what should I do?

A: Check internet connection and retry, or contact WeChat support

Q: Do you accept international payments?

A: PayPal accepted with 50% deposit upfront

Q: Are deposits refundable?

A: Custom orders require non-refundable deposits

Need Assistance?

📞 400-800-1234 (Press 7)
📱 WeChat Support: Tangoola-Payment
🕒 Mon-Fri 8:30AM-5:30PM CST

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