Tangoola Shipping Policy

🇨🇳 Domestic Shipping (Mainland China)

Standard Shipping

  • Carrier: SF Express
  • Cost: Free
  • Delivery Time: 3-5 business days
  • Tracking: SMS/WeChat notification upon dispatch

Expedited Shipping

  • Carrier: SF Express Priority
  • Cost: ¥50
  • Delivery Time: 1-2 business days
  • Service Area: Tier 1-2 cities only

🌍 International Shipping

Contact us via WeChat/email for international quotes. All international shipments:

  • Subject to local import taxes
  • Require 50% upfront payment
  • Average 7-14 business days transit

⏱ Processing Time

  • Standard Orders: 1 business day
  • Custom Builds: 3-5 business days
  • OEM Orders: 7-10 business days

Orders placed after 3PM CST processed next business day

📦 Tracking & Support

WeChat Tracking

Scan QR code in our Official Account for real-time updates

SMS Notifications

Automatic SF Express tracking link sent to registered mobile

🔄 Returns & Exchanges

  • 30-day return window for unused items
  • Customer responsible for return shipping
  • Exchange requests processed within 48 hours
  • Damaged in transit? Contact us within 24 hours

Need Help?

📞 400-800-1234 (Press 4)
📱 WeChat: Tangoola-Support
🕒 Mon-Fri 8:30AM-5:30PM CST

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